FAQ

Will it help me sleep better?

It helps with two common things that keep people awake: light and noise. The masks block most of the light, and the Bluetooth mask and headband let you fall asleep to a sound you choose. They are not medical devices and can’t treat insomnia — if you have ongoing sleep problems, talk to a doctor.

How does the Bluetooth sleep mask work?

Charge it with the included USB cable (about 2 hours), turn it on and pair it with your phone in your Bluetooth settings like any wireless headphones. Then play white noise, rain sounds, a podcast or an audiobook. A full charge gives up to 10 hours of playback.

Is it comfortable for side sleepers?

Yes. The speakers are thin and flat and sit over your ears instead of inside them, so there’s nothing pressing into your ear when you lie on your side.

Will it press on my eyes or smudge my lashes?

The deep 3D eye cups leave space around your eyes, so the mask doesn’t rest on your eyelids or lashes.

Does it work with iPhone and Android?

Yes. It works with any device that has Bluetooth: iPhone, Android, tablets and laptops.

Can I wash it?

Bluetooth mask and headband: slide out the speakers and control panel first, then hand-wash the fabric and let it air dry. 3D Contoured Sleep Mask: hand or machine washable.

What’s the difference between the mask and the headband?

The mask has deep 3D eye cups and is made for sleeping in the dark. The headband is a soft stretchy band you can pull over your eyes at night or wear on your forehead for running and yoga.

How long does shipping take?

Shipping is free across Canada. Orders are processed in 1–3 business days and usually arrive within 7–15 business days after shipping. You’ll get a tracking number by email. Items from the same order may arrive in separate packages.

Are there any extra fees?

No. Shipping is free and any applicable taxes are shown at checkout before you pay. If anyone asks you for a fee at delivery, contact us before paying.

What if something is wrong with my order?

If your item arrives damaged or defective, contact us within 30 days of delivery with a photo or short video and we’ll send a free replacement or a full refund. See our Refund policy for details.